Small Business Connectivity Research

Deep market intelligence on SMB Wi-Fi, networking requirements, and value-added services to inform your product strategy and go-to-market approach

WHY MARAVEDIS FOR SMB RESEARCH

We deliver actionable intelligence from the people who matter most—MSPs serving small businesses, technology decision-makers, and the SMB owners themselves.

Primary Research Excellence Direct access to MSPs, technology consultants, and SMB decision-makers through our established industry relationships built over years of telecommunications research.

Go/No-Go Clarity We answer the critical question: "Can you sell this today?" Our research identifies adoption readiness, feature gaps, and blocking issues with quantifiable data.

Confidential & Double-Blind Test product concepts without revealing your identity. Our methodology protects your competitive intelligence while gathering candid, unbiased feedback.

RESEARCH SERVICES

A comprehensive suite of research methodologies tailored to your specific market intelligence needs

Online Surveys

Quantitative research programs are designed to capture market-wide insights on SMB connectivity requirements, purchasing behavior, and technology adoption patterns.

  • Custom survey design aligned with your product strategy
  • Targeted distribution to qualified MSP and SMB respondents
  • Pricing and packaging sensitivity analysis
  • Feature prioritization and willingness-to-pay assessment
  • Competitive positioning benchmarks
  • Statistical analysis with actionable recommendations

In-Depth Interviews

Qualitative research with MSPs, technology consultants, and SMB decision-makers to uncover the "why" behind purchasing decisions, feature requirements, and market dynamics.

  • 30-45 minute structured interviews with qualified professionals
  • Double-blind product concept testing
  • Current vendor stack and pain point assessment
  • Buy/no-buy decision analysis with blocking factors
  • Margin and pricing model validation
  • Detailed interview summaries with verbatim quotes

Research & Analysis

Comprehensive market analysis combining primary research findings with secondary data to deliver strategic intelligence on the SMB connectivity landscape.

  • Market sizing and segmentation analysis
  • Competitive landscape and vendor positioning
  • Technology trend assessment (Wi-Fi 6/6E/7, cloud management)
  • Channel partner ecosystem mapping
  • Regulatory and compliance requirements (HIPAA, PCI)
  • Executive reports with strategic recommendations

SMB RESEARCH FOCUS AREAS

Deep expertise across the technologies and services that matter to small business connectivity

Wi-Fi & Networking Enterprise-grade solutions for 10-50 employee businesses

Security & Compliance HIPAA, PCI-DSS, and network segmentation requirements

Cloud Management Remote monitoring, provisioning, and MSP platforms

Vertical Solutions Retail, healthcare, hospitality, and professional services

VPN & Multi-Site Site-to-site connectivity for distributed SMBs

Value-Add Services Guest Wi-Fi, captive portals, and marketing tools

OUR RESEARCH METHODOLOGY

A proven approach that delivers clear, actionable market intelligence

  1. Define Objectives — Align research questions with your product and business goals
  2. Design & Recruit — Custom instruments and qualified respondent targeting
  3. Collect Data — Surveys, interviews, and secondary research execution
  4. Analyze & Report — Strategic insights with clear recommendations

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Ready to Understand the SMB Market?

Let's discuss how our research can inform your product strategy, validate market opportunity, and accelerate your go-to-market success.