10 MSPs to Watch in 2026 (Part 2)

10 MSPs to Watch in 2026 (Part 2)

5 minutes and a half read time

This is the second installment of our two-part series profiling managed service providers positioned for impact in 2026. Part 1 covered Aerwave, Dojo Networks, Elauwit, Internet Subway, and Zentro. Here we profile the remaining five: Allbridge, Gigstreem, Pavlov Media, Smartaira, and WireStar.

As discussed in Part 1, the managed Wi-Fi market is entering a year defined by multi-gig infrastructure buildouts, AI-driven support operations, and financial models that tie connectivity directly to NOI. The providers featured here each bring distinct approaches—from full lifecycle property technology management to carrier-grade fiber deployments to streamlined operational platforms. What unites them is a recognition that managed Wi-Fi has evolved beyond an amenity into core building infrastructure.

1. Allbridge

Allbridge enters 2026 with a strategic pivot toward full-lifecycle property technology management—design, build, installation, and managed support — delivered through a consultative approach spanning the entire technology stack.

The centerpiece of this evolution is the next major release of Skyway, Allbridge’s tech management platform. The 2026 upgrades aim to transform property technology from a collection of disconnected smart devices into integrated digital ecosystems. New features include premium AI-driven capabilities and a redesigned non-technical interface that adapts to each property’s operational priorities. The platform will unify monitoring, device management, splash page creation, conference tools, and building controls within a single environment. Drawing on telemetry from more than 7,000 properties, Skyway aims to detect, prevent, and resolve network issues in real time—initiating automated fixes, identifying capacity constraints, and flagging aging equipment before disruptions occur.

Allbrige claims average resolution times dropped in 2025, escalations fell by more than 25%, and customer satisfaction scores rose 10% year-over-year. A major partner consolidated technology management across 30 properties with Allbridge, and several brand partners began including the company in strategic planning sessions as they shifted from onsite IT staffing toward MSP-led service models.

2. Gigstreem

Gigstreem’s 2026 strategy centers on a fully upgraded technology stack designed to give multifamily owners and operators greater visibility, control, and performance across their networks.

The flagship addition is a new Owner and Property Staff Portal providing real-time network insights, transparent support metrics, and management tools intended to simplify daily operations. On the infrastructure side, Gigstreem has standardized on RUCKUS R1 Wi-Fi technology paired with Hamina design solutions for consistent property-wide coverage. The operational backbone now includes SolarWinds for proactive 24/7 monitoring and ServiceNow integrations that streamline support workflows and accelerate issue resolution.

The service model carries the tagline “Your network. Our responsibility.” Every deployment is custom-designed using Hamina technology to ensure full coverage across units, amenity spaces, and common areas. The owner portal delivers visibility into network performance, resident issues, and field operations—including technician arrival times for coordinated service calls. Gigstreem also offers flexible CapEx financing, allowing properties to deploy fiber-based networks without upfront capital strain.

The 2025 results seem to validate the approach. Gigstreem’s claims properties with fiber-based networks reported higher resident adoption, fewer support escalations, and reduced workload for onsite teams. NPS improved 20 points year-over-year. Support ticket volume dropped 15%. Google reviews averaged 4.6 stars, with consistent praise for speed, reliability, and smooth support interactions. Property managers cited simpler operations, fewer escalations, and predictable, hands-off management as key benefits. Please note that Maravedis has no way to verify these claims independently.

The underlying business case is driven by churn economics. Research shows residents experiencing frequent Wi-Fi outages see average churn climb from 44% to 58%, reaching 83% when outages occur weekly. By delivering stable, high-performing networks with proactive monitoring, Gigstreem argues it helps communities protect renewals and preserve revenue.

3. Pavlov Media

Pavlov Media’s 2026 roadmap leads with Wi-Fi 7—specifically, the successful transition to Wi-Fi 7 access points for new construction projects. The company views this upgrade cycle as a defining technology moment for the managed Wi-Fi sector.

Supporting the infrastructure push is continued investment in MyProperties, Pavlov’s proprietary portal that provides clients with real-time visibility into network health and performance. The platform has evolved over several years and remains central to the company’s service differentiation.

Pavlov’s service philosophy is straightforward: bulk-managed Wi-Fi must deliver an elevated resident experience, or property owners should not consider it. Beyond resident connectivity, the company extends elevated service throughout the community to support operating efficiencies—smart home applications, office connectivity, and staff support systems all run on the same managed infrastructure.

The 2025 story is one of brownfield execution. Pavlov converted a significant volume of conventional apartment communities from the legacy retail, multi-provider model to new bulk managed Wi-Fi deployments featuring fiber-to-the-unit and property-wide access points. These retrofit projects are inherently more complex than new construction, requiring careful coordination within fully occupied communities. Pavlov positions this capability as a key growth vector—and a segment where its deployment expertise leads the market. The focus heading into 2026 remains resident and onsite satisfaction as the ultimate measure of success.

4. Smartaira

Smartaira operates in 28 states, and its deployments skew toward brownfield projects, with about 60-70% of work in retrofit versus new construction. This ratio has fluctuated with developer confidence as lending conditions have changed. The primary focus is market-rate rental MDUs, but also includes some student housing and HOA/condo properties.

On the technology side, Smartaira has made vendor agnosticism a core principle. The company deploys Cambium, Ruckus, and Meraki based on client preference and property requirements, while also vetting EdgeCore and TP-Link, and having previously worked with Calix. For 2026, CTO Brian Wolverton’s priorities include continued multi-gig backbone expansion—where all new deployments now run 10-gig infrastructure regardless of the service tier sold—Wi-Fi 7 rollout, and development of a proprietary Open Wi-Fi controller to reduce vendor lock-in exposure. The less glamorous but equally critical initiative is overhauling internal ticketing and analytics to enable granular performance analysis across vendors, carriers, technologies, and geographies.

Smartaira does more direct sales than many competitors, relying less on the telecom consultant channel that drives significant volume for other MSPs. The company touts operational responsiveness as a differentiator: budgetary quotes in two to three days versus the eight to ten weeks typical of major carriers. On the customer experience side, Smartaira tracks launch satisfaction and 90-day resident ratings, maintains dedicated property manager relationships with after-hours escalation, and carries a 4.4-star Google rating across nearly 1,600 reviews—a larger sample than most competitors. The 2026 focus for the customer success team is process refinement to handle growing volume without losing the boutique-level responsiveness that has defined the company’s approach.

5. WireStar

WireStar's 2026 focus is WiFi 7 tri-band (2.4 GHz / 5 GHz / 6 GHz) paired with multigig fiber-to-the-unit using XGS-PON. The company says it has delivered FTTU for over a decade, starting with GPON deployments before the approach became industry standard. While many providers are only now completing their first FTTU rollouts, WireStar treats it as mature architecture. The current stack provides 10G-capable fiber to every unit, full WiFi 7 tri-band with 6 GHz for low latency and reduced interference, and wider channels with better concurrency for dense device environments. The company is also engineering upgrade paths to 25G and 50G PON over the same fiber plant—long-term scalability without infrastructure replacement.

The base bulk tier is 1 Gbps, with seamless upgrades to 2 Gbps, 5 Gbps, and beyond as resident expectations rise. Average contract terms run at least five years. WireStar's long-term pricing thesis: by 2031, when national ISPs offer widespread multigig service, properties limited to 1 Gbps will struggle to maintain $65+ per-unit pricing. Multigig-capable infrastructure needs to be deployed now, not later.

WireStar was the first U.S. Ruckus partner to earn the MDU Specialization and the second Ruckus Lifecycle Elite Partner in the country. The company has over 35,000 units deployed with additional communities under contract. As a certified carrier, WireStar owns and operates its own fiber networks and IP routing infrastructure—unlike MSPs that rely on resold DIA or third-party carriers. The company says it is debt-free and profitable, having grown organically without outside investors.

In 2025, communities migrated from other MSPs showed significant improvements in uptime, RF performance, and ticket reduction. WireStar now manages over 50,000 units across multifamily, senior living, student housing, and mixed-use properties. 

This research is part of Maravedis’s ongoing coverage of the multifamily connectivity market. Our 2026 MDU Research Subscription includes MSP profiles, quarterly market reports across four MDU segments, vendor and MSP Market Score benchmarks, the Property Owners Telecom Strategy Survey, and analyst briefings. For subscription details, contact afellah@maravedis-bwa.com.

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